Effective Date: March 4, 2014
Last Modified: July 31, 2017
“we,” “our”). By using our Services and/or registering with Chaturbate, you acknowledge and accept the
information described herein, so long as Chaturbate adheres to the standards set forth more clearly below.
version on our website. If the revised version includes a substantial change, we will provide you with thirty (30)
days’ notice prior to the effectiveness thereof by posting notice of the change in a prominent place on
the Chaturbate website, such as presenting to you a click-through page immediately following your account
login. Otherwise, in the case of insubstantial changes, the revised version will be effective at the time we post
[email protected], or by phone at 1-949-274-7960
In order to provide our full range of Services, we may collect the following types of information:
Information you provide. When you register for a username, we ask you for personal information (such as your email
address, username, and an account password). In order to improve the quality of our Services and to provide you with
a better user experience, we may combine the information you submit with information provided by third parties.
Financial Data. Some portions of the Chaturbate website are provided as paid services. Accordingly, our payment
processor may collect billing information from you to facilitate your purchase of Services from us. Such information
may include a credit card number, the associated card’s expiration date, and a billing address. WE DO NOT HAVE
ACCESS TO YOUR FINANCIAL DATA, WHICH IS COLLECTED BY OUR PAYMENT PROCESSOR. Financial data that is collected by our
payment processor will only be used as necessary to initiate and complete any orders placed by your account. Credit
card purchases for the pay services offered on the Chaturbate site are processed via industry standard
encryption through third-party processors, which processors only use your information the purpose of processing
order placed by your account. Financial Data is considered private information and will not be shared with us, or
with third parties, except with your authorization and as necessary to carry out orders placed by you with the
understanding by you that such transaction(s) may be subject to the rules and policies of such third parties.
Financial or other data provided by you to any companies or websites advertising on our website are not governed by
Demographic Information. Each time you access our Services, our servers may automatically record in their server logs
information that your browser sends whenever you visit a website. These server logs may include information such as
your Internet Protocol or “IP” address, the date and time of your request, browser type, browser language, and one
or more cookies (see description below) that may uniquely identify your browser. Additionally, we may collect other
available demographic information, such as zip code, search history, browsing history, and user history. Aggregate,
non-individual membership demographic information may be shared with third parties with whom we have a direct or
indirect relationship who may offer products or services we believe you may be interested in.
Links. We may present links that include codes that enable us to track whether these links have been followed. This
information is used to improve the quality of our advertising and customized content, as well as the organization
and layout of our website.
Cookies. Assuming your browser is configured to accept them, when you visit our websites, we will send one or more
cookies to your computer or other device. A cookie is a small file containing a string of characters that uniquely
identifies your browser. We may also set one or more cookies in your browser when you click on an ads or other links
presented on our website. Cookies make it possible to store user preferences and record which portions of our
the quality of our Service. Chaturbate uses what are known as "evercookies" which may appear on your system
despite certain settings and software to block standard cookies. Therefore, the evercookie works to ensure that you
do not inadvertently clear your cookies and lose your preferences and ability to use Chaturbate as you have
selected and to ensure that we keep people who breach our rules off of Chaturbate for the well-being of
the Chaturbate community.
User communications. We may retain communications that you send to Chaturbate by email or otherwise, in order to
process your inquiries, respond to your requests, and improve our Services.
Affiliated Chaturbate Services on other sites. From time to time, we may offer some of our Services on or
through other websites. In the event that we do offer such services, it is possible that personal information you
provide to those sites may be sent to Chaturbate to facilitate delivery of those services. We will process such
very different from ours. It is very important for you to review the privacy policies for such affiliated sites
before submitting personal information to them.
control over sites that are linked to from within our various Services. These other sites may collect data, set
their own cookies in your browser, or ask you to provide personal information.
Use of Personal Information
the reasons set forth above, such purposes also include:
Providing our Services (which includes displaying customized advertising and other content);
Auditing, research, and analysis (to maintain, protect, and improve our Services);
Technical diagnostics (to ensure our network is functioning as expected);
Protecting the rights or property of Chaturbate or our users, or third parties;
To comply with applicable law, to cooperate with law enforcement and the court system;
Creating new Services; and
Marketing and sales of advertising.
We process personal information on our servers, which are located in the United States of America and in other
countries. As a result, there exists the possibility that we may process your personal information on a server that
is not located in your home country. In some cases, we may process personal information at the request of third
parties and according to their instructions, such as our advertising partners. We will treat all personal
information processed at the request of a third party exactly as if we had collected the processed personal
Information Communicated via Video Chat
As the Chaturbate website features interactive video chat services, it is possible for you to communicate
identifying information about yourself to other users who are viewing a live video stream from your computer. You
should be aware that any such communication is made directly to those users viewing the live video stream, and not
to Chaturbate. We are not responsible for the privacy of personal identifying information that you communicate
via video chat to users who are viewing a live video stream from your computer. Accordingly, you should refrain from
sharing personal information via live video stream to other users of Chaturbate services.
If you are a California resident, you have the right to receive: a) information identifying any third-party
company(ies) to whom we may have disclosed, within the past calendar year, personal information pertaining to you
and your family for our direct marketing purposes; and b) a description of the categories of personal information
disclosed. To obtain such information you must make a request in writing. Your request will not be processed if it
does not include your name and email address, the URL for the website you visited, and a return address. We will not
honor such requests more than once per calendar year. Please email your request to [email protected].
Privacy Principle: Choice
Use of our Services requires registering for a username. When you sign up for our Services, we ask you to provide
personal information, such as your email address. We will ask for your consent prior to using any provided personal
information in any way that is different from the stated purpose for which that information was collected.
will be given the opportunity to opt out of such use. We will not collect or use sensitive information, such as
racial or ethnic origins, sexuality, politics, religion, or medical information, for any purpose not described
Use of our Service may require you to configure your browser settings to allow cookies to be stored on your computer
or other browsing device. You should be aware that the Services might not function properly without cookies
Privacy Principle: Onward Transfer
Chaturbate may from time to time share personal information with individuals or other companies. In the event
that we share information with companies or individuals not a part of Chaturbate, we will only do so in the
- If we have asked for and received your consent. You should be aware that when you register for a username,
during the sign up process, you provide us with permission to share your personal information with trusted third
parties (e.g., promotional partners and advertisers) so that they can promote their products and services and
those of their affiliates and partners based on your preferences and interests. You may “opt out” of such
disclosure(s) to the extent they include your personally identifiable information by sending an email at any
time to [email protected] indicating your intent to do so.
- For the purpose of processing personal information on our behalf, we may provide personal information to trusted
persons or businesses. We will require these third-party processors to adopt appropriate confidentiality and
instructions that all processing of personal information must be done in accordance herewith.
- We have a good-faith belief that access, use, preservation, or disclosure of your personal information is
reasonably necessary: (a) to satisfy any applicable law, regulation, legal process or enforceable governmental
request; (b) to enforce applicable Terms of Service, including investigation of potential violations thereof;
(c) to detect, prevent, or otherwise address fraud, security or technical issues; or (d) as required or
permitted by law, to protect against harm to the rights, property or safety of Chaturbate, its users, or
involved in a merger, acquisition, or any form of sale of some or all of its assets.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users
who viewed a certain page in our website, for example, or how many users clicked on a particular advertisement. Such
information does not identify you individually.
Privacy Principle: Security
Appropriate security measures are taken to protect your personal information against unauthorized access to or
unauthorized alteration, disclosure, or destruction. These measures include internal reviews of our data collection,
storage, and processing practices. Physical security measures are also taken to prevent unauthorized access to
systems where your personal information is stored.
Your personal information is revealed to our employees, contractors, and agents on a need-to-know basis in operating,
developing, or improving our Services. As a condition of their employment or association with Chaturbate, these
individuals are bound by confidentiality obligations. If they fail to maintain the confidentiality of your personal
information, they may be subject to discipline, including termination and criminal prosecution.
Privacy Principle: Data Integrity
data collection, storage, and processing practices to ensure that we only collect, store, and process only that
personal information which is needed to provide or improve our Services or as otherwise permitted hereunder.
Although we depend on our users to keep their own personal information up to date, we also perform reasonable
actions to ensure that the personal information we process is accurate, complete, and current.
Privacy Principle: Access
We make good-faith efforts to provide you with access to your personal information that we have collected. In the
event that such information is inaccurate, we will endeavor to provide facilities that allow you to either correct
this data or to delete it, provided we are not otherwise required to retain such data by law or for legitimate
business purposes. Before processing requests to access, delete, or alter such data, we ask individual users to
identify themselves and the information requested to be accessed, deleted, or corrected. We may refuse to process
requests: (i) that require disproportionate technical effort; (ii) that are unreasonably repetitive or systematic;
(iii) that would be extremely impractical (for instance, requests concerning information residing on backup tapes);
(iv) that jeopardize the privacy of others; or (v) for which access is not otherwise required. Unless providing
access and correction service would involve a disproportionate effort, we will perform it free of charge.
Privacy Principle: Enforcement
description of such noncompliance to us at email [email protected].
It is our policy to contact the complaining user regarding his or her concerns when we receive formal written
complaints at this address. In order to resolve any complaints regarding the transfer of personal data that cannot
be resolved between Chaturbate and an individual, we will cooperate with the appropriate regulatory
authorities, such as local data protection authorities.
By providing your email address in connection with the creation of an account with Chaturbate, you thereby
demonstrate your consent to receive email communications from us. Email addresses, when provided, are only used for
friend notifications, broadcast and payout reminders, and account verification. Your email address is never sold or
shared. If you wish to "opt-out" of all future email communications relating to Chaturbate, you may do so by taking
the following steps:
While logged in on the site, visit the "MY PROFILE" page using the link appearing the in upper right-hand area of the
From the "MY PROFILE" page, click on the "Settings & Privacy" tab.
Delete your email address from the "E-mail address" input box under the "Personal Data" heading
Click on the "Update Settings" button link near the bottom of the "MY PROFILE" page.
After opting out, please allow up to 10 days for your email to be fully removed from our mailing list.
through this web site, by email at [email protected], or by phone
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